{"id":2831,"date":"2025-04-15T09:50:27","date_gmt":"2025-04-15T13:50:27","guid":{"rendered":"https:\/\/csimmons.dev\/blog\/?p=2831"},"modified":"2025-04-15T09:52:55","modified_gmt":"2025-04-15T13:52:55","slug":"coldfusion-2021-update-19-administrator-not-installed-and-toinstallbundles-txt-access-is-denied-issue","status":"publish","type":"post","link":"https:\/\/csimmons.dev\/blog\/2025\/04\/coldfusion-2021-update-19-administrator-not-installed-and-toinstallbundles-txt-access-is-denied-issue\/","title":{"rendered":"ColdFusion 2021 Update 19 \u2013 Administrator Not Installed and toInstallBundles.txt (Access is Denied) Issue"},"content":{"rendered":"

I administer two servers running ColdFusion 2021. One of them is on a VPS. The other is on a VM in a highly restricted internal environment. For both servers the following manual install method is used for updates.<\/p>\n

    \n
  1. Stop the ColdFusion service.<\/li>\n
  2. Run the command prompt as administrator then execute:
    \nC:\\ColdFusion2021\\jre\\bin\\java -jar C:\\Path\\To\\hotfix\\hotfix-019-330379.jar<\/code><\/li>\n
  3. Follow the GUI installer prompts until the install is completed.<\/li>\n
  4. Restart the ColdFusion service.<\/li>\n
  5. Login to the CFAdmin and verify the version on the System Information page.<\/li>\n<\/ol>\n

    Everything went fine for the VPS. When I tried to login to the CFAdmin on the internal server after the upgrade, however, I was greeted with the following error:<\/p>\n

    \"Update
    Update 19 install administrator error<\/figcaption><\/figure>\n

    This error message occurs when you attempt to execute functionality that depends on a package that has not been installed. Kind of odd in this case since the administrator package was previously installed, but since I’ve seen this once before it didn’t seem that concerning. I launched the ColdFusion Package Manager by navigating to C:\\ColdFusion2021\\bin\\<\/code> and executing cfpm.bat<\/code>. Then I ran install administrator<\/code> as suggested in the error message. I received the following error(s) in the cfpm<\/code> prompt.<\/p>\n

    \"Update
    Update 19 cfpm install administrator error 1<\/figcaption><\/figure>\n

    I’ve actually seen this error before on the internal server:
    \nThe packages repository https:\/\/www.adobe.com\/go\/coldfusion-packages is not accessible.<\/code>
    \nThe second part of the error contained the tip I used to resolve it previously:
    \nYou can only load the packages that are available locally in the C:\\ColdFusion2021\\bundles directory.<\/code>
    \nAs I did previously I went to the C:\\ColdFusion2021\\bundles<\/code> directory on our other server and copied the administrator package files and placed them in the same location on the internal server:<\/p>\n